FAQ General

กับคำถามทั่วไปที่พบบ่อย ในการใช้งาน TV Ears เครื่องช่วยฟังในการดูทีวี ชนิดหูฟังไร้สาย  เรารวบรวมการใช้งานทั่วๆไป  ไม่ว่าจะเป็น คำถามเกี่ยวกับท่านที่ใช้เครื่องช่วยฟังอยู่แล้ว  หรือต้องใส่เครื่องช่วยฟังอยู่ตลอดเวลา  คำถามเกี่ยวกับตัวสินค้า  การทดสอบภาวะการได้ยิน  การรับส่งสัญญาณ  และอื่นๆ  General Questions on TV Listening device 

I can’t hear the words! What is VCC? TV Ears Voice Clarifying Circuitry? (VCC) automatically increases the volume of hard to hear words and lowers the volume of overwhelming background sounds so television dialog is clear and understandable. This is accomplished through proprietary technology that monitors words and sounds and instantaneously adjusts their volume up or down based upon their frequency so background sounds stay in the background and hard to hear words jump out.  What if I wear hearing aids? TV Ears complements hearing aids! The TV Ears headset can be worn with or without hearing aids. Many users find wearing a TV Ears headset without their hearing aids works better than hearing aids alone! TV Ears brings the sound right from your TV directly to your ears without picking up competing sounds in the room.  I’m not sure if I have hearing loss, will TV Ears work for me? TV Ears works for people with all types of hearing. No matter what your hearing ability, TV Ears will enhance your TV listening experience! To learn more about your hearing loss level, take the Better Hearing Institute’s Quick hearing test. Click here to take the Better Hearing Institute’s online hearing test.    Will TV Ears work on any TV? All TV Ears systems work on any TV. If your TV only has digital audio out ports, we have the DAC. If your TV doesn’t have audio out ports, we have the AIK. Want to take your TV Ears to another room and a different TV, we have transmitter kits. TV Ears offers everything you need to get your TV Ears working on any TV.  Will my TV Ears work at the movie theater? Yes! The TV Ears Original Plus and Professional headsets will work at any movie theater, playhouse, or public venue that broadcasts sound at 95kHz infrared. While your headset should work at most venues, TV Ears does not guarantee that its products will work in all venues. Please check with the individual venues to verify they transmit the sound at 95kHz infrared.  Can others in the room watch TV at normal volume? Yes! When installed as recommended, via the audio out port of the television, the TV volume will be independent from the TV Ears volume. The TV volume can be low or even muted and the TV Ears volume will not be affected.  Can two people use TV Ears at the same time? Yes! Any number of headsets can be used with one transmitter at a time as long as they are part of the same product line. Each transmitter can only charge two headsets at a time, if more charging stations are necessary, check out our Seat-Side Charger.  What is the wireless coverage area? TV Ears operates on an infrared light signal and therefore the headset must be in the line of sight of the transmitter to receive the signal. The TV Ears 2.3 and TV Ears 3.0 can cover up to 600 sq ft. The TV Ears Original Plus and TV Ears Professional systems can cover up to 2000 sq ft.  Will TV Ears interfere with pacemakers or internal defibrillators? The magnetic field emitted by the TV Ears ear tip speakers is minimal. When used as indicated, TV Ears headsets should not cause magnetic interference with pacemakers or internal defibrillators. The magnetic frilled strength of the speakers is less than 1 Gauss when within 1 inch(3 cm) of the pacemaker or internal defibrillator. It is recommended that the user keep the ear tips at least one inch away from any pacemaker or internal defibrillator. We have not had any customers indicate a problem using TV Ears in the presence of a pacemaker or internal defibrillator. We recommend not placing the ear tip ends of the headsets (where the speakers are) on your chest or directly in the vicinity of a pacemaker or defibrillator. If you have concerns, we recommend you contact your physician. 

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